Privacy Policy | BTZ Academy

1. Overview

BTZ Academy ("Brothers Trading Zone", "we", "our", or "us") operates the website and learning platform located at btzbd.online. This Privacy Policy explains what information we collect from students and visitors, how we use it to deliver course access, and how we safeguard your data.

2. Information We Collect

We collect only the information required to create your student account, process your course enrollment, and provide technical support:

Account Information: Your full name, Bangladesh mobile phone number (used for OTP verification and login), and optional email address.
Payment & Transaction Data: Order reference numbers, bKash transaction IDs (TrxID), sender mobile digits, and payment timestamps. We do not store your bKash PIN or private financial credentials on our servers.
Learning Progress & Device Logs: Course enrollment status, lesson playback progress, IP address, and browser user-agent logs used to prevent unauthorized account sharing.

3. How We Use Your Information

To authenticate your identity via SMS One-Time Passwords (OTP) and maintain your student session.
To verify tokenized bKash online payments and manual bKash transaction submissions.
To activate and manage your access to enrolled video courses and curriculum modules.
To send transactional notifications regarding order confirmation, password resets, and account security.

4. Data Sharing & Third-Party Services

We do not sell or rent your personal information to third parties. We share data only with essential service providers required to operate the platform:

bKash Limited: For processing online checkout payments and verifying transaction statuses.
SMS Gateway Providers: For delivering login and verification OTP codes to your registered phone number.
Analytics Services: If enabled, standard conversion events may be processed to measure course enrollment performance.

5. Data Security & Retention

All sensitive configuration keys and student passwords are encrypted. We retain account and enrollment records for as long as your student account remains active so that you can access your purchased courses.

6. Contact Information

If you have questions about this Privacy Policy or need assistance with your student account data, please contact our support team through the official Telegram support channel linked on our website.